![]() If you find KAV process and service present run the Install> Repair Antivirus Install and see if it shows as installed.Ģ) Remove any previously installed (or failed installs) AV products Sometimes the install script will time out and show a failure when the install was actually successful. After a failed install check the end point for the avp.exe process and the Kaspersky Service.If you are working with Kaspersky (KAV), here are a few basic troubleshooting steps from our Virtual Administrator support Guru, Jim Bulger:ġ) Check to see if the install was successful but script timed out before verification Installing Anti-Virus can often be a little painful.
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